-
The Value of Customer Support in Digital Healthcare: Lessons Learned from Experience
As a Digital Healthcare Specialist, I’ve learned that customer support is not just a department, it’s a mindset. Despite being a senior engineer, I’ve come to appreciate the importance of customer support in ensuring the success of our product and the satisfaction of our users. Here are some key lessons I’ve learned about providing excellent…
-
The Power of Internal Networking in Digital Healthcare
In the fast-paced world of digital healthcare, it’s easy to get caught up in the day-to-day tasks and forget about the importance of internal networking. Internal networking refers to building relationships and connections within your organization, beyond your immediate team or department. It is a crucial skill that can help you advance your career and…