-
Leveraging Healthcare Technology to Support Veterans’ Mental Health
As the world becomes increasingly digital, we have an opportunity to use technology to improve mental health support and care. Leveraging healthcare technology for mental health can provide more accessible, personalized, and effective treatment options for patients. Some ways healthcare technology is being used for mental health include: The Department of Veterans Affairs is using…
-
Why AI is No Replacement for Doctors: The Importance of Head, Hands, and Heart in Healthcare
As artificial intelligence (AI) continues to advance, there is increasing concern about the possibility of it replacing doctors in the healthcare industry. While AI technology has immense potential to transform healthcare, there are three critical aspects of medical care where it cannot replace the human touch: head, hands, and heart. Head: The Significance of Critical…
-
The Value of Customer Support in Digital Healthcare: Lessons Learned from Experience
As a Digital Healthcare Specialist, I’ve learned that customer support is not just a department, it’s a mindset. Despite being a senior engineer, I’ve come to appreciate the importance of customer support in ensuring the success of our product and the satisfaction of our users. Here are some key lessons I’ve learned about providing excellent…
-
Revolutionizing Healthcare: A Look at Hospital and Virtual Hospital Models
The global healthcare industry is facing a major challenge in the form of a shortage of health professionals. According to a report by the World Health Organization (WHO), the world needs to add 18 million health workers by 2030 to meet the growing demand for healthcare services. This shortage of health professionals is particularly acute…